Myo Animation – Money‑Back Guarantee Policy

At Myo Animation, we are committed to delivering high‑quality animation and digital solutions that meet your expectations. Your satisfaction is our priority. If you are not fully satisfied with our services, we offer the following money‑back guarantee:

Eligibility

• Refund requests must be submitted within 14 days of project delivery or service activation.

• The guarantee applies only to first‑time purchases of all services, design packages, plans, or digital solutions.

• Refunds are not applicable for:

  • Completed projects where final files have been delivered and approved.

  • Customized or tailor‑made solutions created specifically for your requirements.

  • Services purchased at discounted or promotional rates.

Process

1. Submit a refund request by emailing info@myoanimation.com with your order details and reason for dissatisfaction.

2. Our team will review your request within 5 business days.

3. If approved, refunds will be processed to your original payment method within 7–10 business days.

Partial Refunds

• If a project has been partially completed, a pro‑rated refund may be offered based on the work delivered.

• Administrative or processing fees (up to 10%) may be deducted.

Exceptions

• Refunds will not be issued for delays caused by incomplete client inputs, missed deadlines on approvals, or changes in scope after project initiation.

• Technical issues outside our control (e.g., hosting provider downtime, third‑party integrations) are not covered under this guarantee.

Commitment

We stand by the quality of our work. This policy ensures transparency, fairness, and confidence when you choose Myo Animation.